From logging hours to collecting data to completing deliveries – empower drivers with automated workflows to manage orders right from their smartphones
FleetPanda’s driver app provides intuitive, guided workflows for drivers to complete their daily orders with 100 % accuracy. Drivers have all the key information like pre-trip and post-trip activities, schedule for the day, supplier details, delivery-related instructions loaded into the app. So there’s no jumping on back-and-forth calls with dispatchers.
They can capture field information electronically. Without putting in any manual effort of collecting and maintaining paperwork, drivers can ensure accurate and timely deliveries and not worry about errors in paperwork or perhaps loading from the wrong supplier. This translates into thousands of dollars saved and an optimized fuel purchasing strategy.
Every asset/vehicle/equipment has a QR code which drivers simply need to scan to pull out all details and enter the gallons. While fuelling multiple vehicles, drivers don’t have to worry about remembering which vehicle they’re fuelling. This significantly reduces the time drivers spend moving around to identify the vehicle or asset number for every fueling task.
Drivers are able to add notes (like failed delivery, or tank location) which get updated on the dispatcher’s portal in real time. These updates again reduce the communication chaos between drivers and dispatchers. Simultaneously, dispatchers can easily handle customer queries without reaching out to the drivers while they’re on the run.
The app allows drivers to capture BOL images, digitally record customer signatures, and hand over printed delivery tickets to customers. These records come in handy for dispatchers to verify orders and process invoices faster. At the same time, it elevates the customer service level.
The offline mode allows drivers to access order details and complete their job even in no-network areas. This is especially a game changer in fueling customers located in remote areas with no internet connection, as drivers can continue their operations uninterrupted, without switching to manual mode.
Drivers can create orders on the app for customers who place orders directly with them. This is reflected in the dispatch dashboard allowing dispatchers to keep a track of all orders in real-time and ensuring no order is missed.
“We've actually had a lot of success in impacting the front end process, which is where the driver sources the fuel. So it provides a great platform, much better than text or email or any other means, to make sure that the driver knows which loading number to use at which terminal and to make sure that we're optimizing our purchasing strategy. Before that, that was a very manual process and not always carried out with perfect execution.”
Carl Kleiman
Moffitt Services
